Q- Where is my order?
A- You can track your order using the tracking number sent to you via email.  

Q- What is my tracking number?
A: Tracking should be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support. 

Q - I've lost my tracking number. What can I do?
A: Simply contact us at support@westendcollections with your full name and mailing address, and we will resend your confirmation number. 

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 24 hours of placing the order.
We Can Change:
                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number 

Q- How can I cancel my order?  
You must contact us within 24 hours.  We cannot cancel your order once it has already been shipped.  

Q - What is your return policy?
A: Items are returnable up to 60 days after purchase. Restrictions apply. Please see our Returns Policy for more detailed information. 

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@westendcollections.com.

Contact us 
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you promptly!