Q- Where is my order?
A- You can track your order using the tracking number sent to you via email.
Q- What is my tracking number?
A: Tracking should be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at support@westendcollections with your full name and mailing address, and we will resend your confirmation number.
A- If you need to make changes to your order you will need to contact us within 24 hours of placing the order.
We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number
Q- How can I cancel my order?
A- You must contact us within 24 hours. We cannot cancel your order once it has already been shipped.
Q - What is your return policy?
A: Items are returnable up to 60 days after purchase. Restrictions apply. Please see our Returns Policy for more detailed information.
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@westendcollections.com.
Contact us
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you promptly!